AQUA ARENA
POLICIES
Damage Policy :
2. Return Policy :
3. Late Policy :
Full Responsibility: The renter is responsible for any damages or loss of rented gear. If the gear is broken or lost, the renter must pay the full replacement cost.
Basic Set: Example: Kite - 3000 SAR, Board - 2000 SAR, Bar and Lines - 1000 SAR, Harness - 600 SAR.
Intermediate Set: Example: Kite - 4000 SAR, Board - 2500 SAR, Bar and Lines - 1000 SAR, Harness - 800 SAR.
Premium Set: Example: Kite - 5000 SAR, Board - 3000 SAR, Bar and Lines - 1000 SAR, Harness - 1000 SAR.
Proper Care: The customer is responsible for returning the gear/wearables properly, ensuring they are cleaned and washed
from sand before return.
Gear must be inspected upon return. Any damage will result in charges according to the Damage Policy.
Late Fees : For every hour late, the fee is 100 SAR.
4. Identification Requirement :
A valid ID card or passport is required for all rentals. A passport or ID will not be ket, but is necessary for verification. If the passport is provided, no deposit is required.
5. High Insurance Fees (for Premium & Intermediate Gear):
Basic Set : 100 SAR insurance fee (covers minor damage).
Intermediate Set: 150 SAR insurance fee.
Premium Set: 200 SAR insurance fee.
Guaranteed Workmanship: We stand behind the quality of our work. If any issues arise related to the repair,
we’ll fix it at no extra cost.
Turnaround Time : Most repairs are completed
within 3–5 business days, depending on the severity of the damage.